I needed to have my hot water flushed and a pan installed quickly. Have done without a pan under water heater and was concerned. Ernesto arranged to flush my water heater immediately and then scheduled work for emptying my water tank, removing pipes, installing pan and replacing water heater and updating electrical connection. Very Pleased. Work scheduled very quickly.
Positive: Professionalism, Punctuality,
From the appointment setter Michael to the technician Ivan, they were very friendly and gracious. This company contacted me when my technician was running late and kept me up to date on his arrival time. Ivan was very knowledgeable and professional. He explained everything that would be needed as well as service warranty information and how it works. He even gave me mangoes off his trees. Very nice. My recommendation, go with a Pro always. It’s worth it.
I am very pleased with the service I have gotten with HI-Tech both times I have used them. I definitely would recommend them to anyone who wants a fair and honest company to do business with.
Amazing service. Philip Juliano was on time and courteous. He was extremely knowledgeable. He left me with a full understanding of our problem.
Positive: Professionalism, Quality,
My AC went out on a Friday night; which also happened to be the beginning of a holiday weekend. I called Hi-Tech Pluming and AC and within an hour, two of their technicians, Manny and Kenny, arrived at my house. Hi-Tech had sent me photos of the technicians prior to their arrival so I would know who to expect. They were both very knowledgeable and professional. My system was very old and had to be replaced. They took the time to show me all of my options and walk through what needed to be done, step by step. They were honest, upfront and did not try to upsell nor sell me anything I did not need. Due to it being a holiday weekend, it was going to be Tuesday before they could replace my system. An hour after leaving my house, they showed back up with two portable AC units for us to use throughout the weekend. This was just one of the many ways Kenny and Manny went above and beyond. They had my systems completed installed, up and running on Tuesday. When the inspector came out, he even commented on what an excellent job they had done. Hi-Tech is an outstanding company which provides quality work and excellent customer service. I highly recommend them and will continue to use them for any of my AC or Plumbing needs.
I had an emergency, Hi Tech came in less than One Hour, an did a great job. Donovon was very knowledgeable, cleaned up when the job was completed. I highly recommend this Company, and ask for Donovon.
Absolutely Great Service. I have a home warranty plan and they connected me with this company. So I can’t speak to quotes, however the Immediate Response from Customer Service was excellent. Very professional and courteous. Carlos, the Service technician was literally at my house within 30 minutes, as I had NO water. He was Knowledgeable and also very professional. He had my problem corrected and my water restored to my 100% satisfaction, and he did it even though it was raining. Rare to find such a reliable company these days. DEFINITELY RECOMMEND! Thank you Hi-tech Plumbing and air for your awesome service.
Hi-Tech was very responsive to my recent problems with my septic backing up. Donovan the Tech, was a open and honest and did a great job taking care of the repair.
The technicians solved the plumbing problem quickly. They showed up right on time and were totally prepared with tools and parts.
Positive: Professionalism, Responsiveness
We had a great experience and pleased on the decision on selecting this company for our AC and Water Heater replacement and during the whole process we received first class attention from their customer service staff and field service technicians. They delivered what we wanted and process was easy and friendly. We fully recommend this company in case you need any of their products and services. Thanks a lot guys!
Thanks to hi-tech i got a new complete Trane AC system – with digital t-stat. I felt the house humid before with old system & now it cools so much quicker & efficiently. Great professional staff.
Great service. Very prompt and always responsive. Have used them for everything from leaky toilet, new water heater, to busted water main. They always make it right.
Positive: Professionalism, Quality
This company was excellent I found them by mistake in an emergency and they came out during the holiday and took care of three of my tenants. I am a landlord owns a lot of property in West Palm Beach and this weekend during the holiday literally everybody’s air conditioner went out five people and they took care of everyone I give them five ⭐️
Services: Repair HVAC, Install toilet, Install garbage disposal
Carlos was a super tech & resolved my AC problem within in minutes. Thanks Hi-tech for saving the day.
I called and same day got an estimate from technician. He was prompt and very professional and empathetic towards situation. He gave me a fair estimate. Hi Tech not only had the best tec but also best price out of 3 estimates. The best part he didn’t try to push any unwanted services. He did suggest the yearly service contract which I will purchase soon. Overall I would recommend Hi Tech to friends
Positive: Professionalism, Quality
Needed an emergency repair to my air conditioning system on a Saturday, they responded by phone quickly & efficiently. Arrived within the appointed time & even sent me a biography via email with a picture of the technician before he arrived. Very professional & courteous technicians and staff. Will use them again.
The techs that came out today to snake my house were top notch, very friendly and made sure everything was running smoothly. I’d highly recommend you guys to anyone. Thank you
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I contacted this company to install my tankless water heater. I’m so glad I did. Pablo came right on time. He was accommodating, polite, respectful and professional. It is very important to me to trust the work that is done so I can feel confident and reassured I won’t have problems. I accomplished this with this company- Hi Tech plumbing and Air. Pablo and his electrician installed a new water heater , in a very tight closet space and took their time to do the job right. I’m so relieved I called them and feel confident in their work.
Great company from top to bottom. Hired them for simple water heater maintenance as it is an old model and trying to get as much as I can out of it. Technician was professional and on time. The technician performed the maintenance by flushing the unit and inspected the water heater for any concerns. Other companies would have probably tried to sell me a new heater at this point and I was ready to turn down the anticipated sales pressure. However, I was surprised when the technician explained that I could probably get a few more years out of the heater. He then provided an estimate of the cost to replace so I knew what to expect if and when the heater does give out. The technician then went above and beyond and inspected other visible plumbing connections in order to advise me of any areas of concerns. Thankfully there were none but still a much appreciated service.
Positive: Professionalism, Punctuality, Quality, Responsiveness
The techs were on time (early actually), very professional and thoroughly explained what was wrong with our AC. They did great work and did not leave until the job was done and I was satisfied. We will definitely be using them for our commercial and residential needs!
Elliot was our tech. He was able to quickly identify the problem, give a reasonable quote and fix on the spot. Service was quick and high quality work! Highly recommend!!
Positive: Professionalism, Punctuality, Quality,
Provided us price matching with other vendors and scheduled water heater to be installed in a timely manner. Punctual at the appointment, clean with a nice job done. Will consider them for future jobs.
I was amazed how quickly Jonathon arrived after I called. We had a water line leak. The water was leaking at a rate of 1 gallon per minute. I was so grateful that they came in less then 1/2 hour on a Friday afternoon and repaired the line.